Transportation Revenue Management Group

Transportation Revenue Management Group

NACM Southwest is a not-for-profit business credit trade association dedicated to improving and protection the exchange of credit information and the laws that govern the credit industry. We provide the safe exchange of professional knowledge between members and experts to enhanced the capacity of each credit manager to make the best possible decision for your company.

The education and information that the Transportation Revenue Management Group (TRMG) provides to its members help them more knowledgeably fulfill their responsibilities while preventing fraud against their companies. Members of the group meet two times each year.


National Air Express & Cargo


National Motor Carriers


National Transportation Credit


National Rail Transportation


National Transportation Lessors & Fuel



Industry Benchmarking

Interested in understanding where your company can improve their performance levels? Participation in TRMG’s annual benchmarking survey will provide your company with strategic data allowing you to gauge your company’s effectiveness against that of your peers in the industry.

Link Survey Coming Soon

TRMG Annual Benchmarking Report measures the following items:

Accounts Receivable Metrics:

      • Breakdown of aging by percent in traditional aging buckets.
      • Average Days Sales of Outstanding
      • Collection Effectiveness Index (CEI)

Credit Metrics:

      • Bad Debt Ratio

Billing Metrics:

      • Percentage of load tenders or bills of lading that are received and imported into order entry system
      • Invoice Delivery Method
      • Breakdown of invoices by delivery method type: EDI, Email, Online, Paper, Other
      • Percentage of Paperless Invoicing

Cash Application Metrics:

      • In what forms are invoice payments received: ACH, Paper, Credit Card, Cash, Other
      • Do you surcharge for credit card payments?

Collections Metrics:

      • What percentage of revenue was turned over to an outside collection agency / outsourcing firm?
      • Of the revenue turned over to a collection agency, what is the gross (no adjustments) percent that has been collected?
Leadership Council

2021-2023 TRMG Leadership Council:

Council Chair: Robbin Windham, BNSF Logistics

Council Vice Chairman: Thomas Parrett, Estes Express Lines

Chairman, National Motor Carriers Group (NMC): Michelle Gage, YRC Worldwide

Chairman, National Transportation Lessors & Fuel Group (NTLF): Chris Manning, Love’s Travel Stops

Chairman, National Air Express Cargo Group (NAEC): Mary Katheryn Flippo, Mallory Alexander

Chairman, National Rail Transportation Credit Group (NRTC): Ruth Slocum, BNSF Railway

Chairman, National Transportation Credit Group (NTC): Thomas Parrett, Estes Express Lines

Associate At Large: Bryan Yost, American Financial Management

Councilor: Randy Arpan, Penske Truck Leasing