NACM Southwest Commercial Collections Agency
CLLA Certified Collection Agencies have been independently audited by a third-party to confirm compliance with all relevant federal and state laws
and regulations governing the collection of debts and in all jurisdictional registration and licensing requirements. They also maintain documented policies and procedures consistent with all relevant federal and state laws
and regulations governing the collection of commercial debts.
Please read our Terms & Conditions.
FAQs
Are you bonded, and if so for what amount?
Yes, we carry a Fidelity Bond in the amount of $1,000,000.
Are you insured, and if so what amount?
Association Professional Liability
– Amount: $1,000,000
Commercial Umbrella Liability Policy
– Amount: $3,000,000
Do you use bonded Commercial Law League of America attorneys for referral?
Yes, we use CLLA members on a nationwide basis. All forwarding attorneys engaged by NACM Southwest subscribe to at least one law list registry. These registries provide a fidelity bond for clients in the event an impropriety occurs.
Do you require a certified audit?
Yes, we are audited annually by CLLA. This independent third-party audit ensures compliance with relevant regulations and adherence to GAAP, preventing clients’ funds.
Do you require clients to sign a contract?
We trust our clients will be satisfied so a contract is not necessary.
Do you offer classes/seminars on collections?
We host educational seminars monthly on a wide variety of topics relevant to the credit and collection professional. Customized in-house seminars for our clients are also available.
Does NACM Southwest return unused court costs?
Yes. (This is not true of all collection agencies!)
Do you hold checks for a period of time prior to remittance? If so, how many days?
Yes. Debtor checks are held for 14 working days pending bank clearance. Your debtor’s funds are deposited in a separate trust fund and are never commingled with our own. Attorney trust checks and certified funds are released to the client immediately.
Do you offer individual checks for each debtor remittance?
Yes! Each check has a breakdown of any of the fees taken.
Do you monitor closed accounts? If yes, for what period of time?
We keep closed files for six months and judgements are kepts for ten years.
What are your procedures for a skip trace?
We have access to the National Trade Credit Reports. WE also have access to the collections data of other NACM affiliates on a nationwide basis. Additionally, we utilize online searches.
Helpful Links
- Texas Comptroller
- Proof of Claim Form
Proof of Claim form provided by Lynnette R. Warman, Esq., Pierson Ferdinand
Lynnette.Warman@PierFerd.com
Nationwide Commercial Claims
Background: NACM Southwest offers one of the top-rated Collection Services within the NACM network. Our professional staff of collectors acts as an extension
to your credit department, working with you and your customer to obtain positive results. To safeguard debtor remittances, special trust accounts are set up for depositing collected monies. These accounts are audited on a regular basis.
Procedure: Our goal is to collect your past-due accounts, large or small, as quickly as possible. We will be firm, but fair, with your customers, but our primary objective is to collect your money. 10-day free demand services are available.
The next step we make after the account is placed is to notify your debtor and make an immediate demand for full payment. The intensity of the phone calls increases if payment is not made.
When necessary, we will forward the account to one of the bonded attorneys in our tried and proven network. You have our promise that we will exhaust all collection possibilities before recommending litigation to you.
Because we are an Association, our fees for collection are reasonable. For an outline of our fee structure contact Paul Krause. All funds collected are placed in separate trust accounts. Fees are deducted from the payments we receive. You are invoiced for the fees due on payments made direct. If you use our FREE DEMAND SERVICE and collection is made and reported to us during the 10 day period, no fee is charged.
For Further Information Contact:
Paul Krause, Collections Manager
Paul@nacmsw.com
972-518-0019