Background: NACM Southwest offers one of the top rated Collection Services within the NACM network. Our professional staff of collectors acts as an extension to your credit department, working with you and your customer to obtain positive results. To safeguard debtor remittances, special trust accounts are set up for depositing collected monies. These accounts are auditied on a regular basis.

Procedure: Our goal is to collect your past due accounts, large or small, as quickly as possible. We will be firm, but fair, with your customers, but our primary objective is to collect your money.

The first step we make after the account is placed is to notify your debtor and make an immediate demand for full payment. The intensity of the phone calls increase if payment is not made. If direct personal contact is appropriate we have many resources including the National Association of Credit Management Network of Affiliates, with offices located throughout the nation.

When necessary, we will forward the account to one of the bonded attorneys in our tried and proven network. You have our promise that we will exhaust all collection possibilities before recommending litigation to you.

Collection charges are contingent upon collection.

All funds collected are placed in separate trust accounts. Fees are deducted from payments we receive. You are invoiced for the fees due on payments made direct. If you use our FREE DEMAND SERVICE and collection is made and reported to us during the 10 day period, no fee is charged.